Shipping policy

Thank you for shopping with Lumora.

We are committed to processing and delivering your order as quickly as possible.

Order Processing
All orders are processed within 1 business day. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time
We offer delivery within 2–3 business days across the United Kingdom.

Please note that delivery times are estimates and may occasionally be affected by factors outside our control, such as courier delays, high order volume, or public holidays.

Shipping Confirmation
Once your order has been shipped, you will receive a confirmation email with your delivery details.

Incorrect Address Information
Please make sure your shipping address is entered correctly at checkout. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address details.

Lost or Delayed Orders
If your order has not arrived within the expected delivery timeframe, please contact us at Contact@lumora.com and we will be happy to assist you.

Contact
If you have any questions about shipping, please contact us at Contact@lumora.com.